gee55 Privacy Policy

1 Definitions

In this Privacy Policy, the following terms have the meanings set out below:

• "gee55," "we," "us," "our" — the operator of the gee55 platform at gee55.app and its associated subdomains.
• "Personal Data" — any information relating to an identified or identifiable natural person, as defined under the Malaysian Personal Data Protection Act 2010 (PDPA) and analogous international data protection frameworks.
• "Player," "you," "your" — any individual who registers, accesses, or uses any service on the gee55 platform.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Third-Party Service Provider" — any external entity engaged by gee55 to assist in delivering platform services, including payment processors, game content providers, and identity verification services.

2 Information We Collect

gee55 collects Personal Data through your interactions with the platform. The categories of data we collect are as follows:

Category	Examples	Collection Method
Identity Data	Full name, date of birth, nationality, MyKad / passport number	Registration form; KYC submission
Contact Data	Email address, phone number, residential address	Registration form; account settings
Financial Data	Bank account details, eWallet identifiers (Touch n Go, Boost, Maybank, CIMB, Public Bank), transaction history	Deposit / withdrawal forms; payment processor
Technical Data	IP address, browser type, device identifiers, operating system, session logs	Automatic collection via platform access
Usage Data	Games played, bet history, login timestamps, pages visited, session duration	Automatic collection via platform activity
Communications Data	Live chat transcripts, support ticket content, email correspondence	Direct communication with gee55 support

gee55 does not knowingly collect sensitive personal data beyond what is required for mandatory KYC/AML compliance obligations.

3 How We Use Your Information

gee55 uses the Personal Data collected for the following purposes:

• Account Administration: To create, verify, and maintain your gee55 account, including identity and age verification (21+ requirement) and KYC compliance.
• Service Delivery: To process deposits and withdrawals in MYR, credit bonuses and promotions, and provide access to all gee55 gaming products.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited activities on the gee55 platform.
• Legal and Regulatory Compliance: To fulfil obligations under applicable gaming licensing requirements, anti-money laundering (AML) regulations, and Malaysian law.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling and to administer self-exclusion, deposit limits, and cooling-off requests submitted by Players.
• Customer Support: To respond to queries, resolve disputes, and communicate service updates through gee55 support channels.
• Platform Improvement: To analyse aggregated usage data for the purpose of improving the gee55 platform, its products, and the overall Player experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest in doing so.

4 Legal Basis for Processing

gee55 processes your Personal Data on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of the agreement between you and gee55 (i.e., the gee55 Terms & Conditions), including account management and transaction processing.
• Legal Obligation: Processing is required to comply with applicable laws, including anti-money laundering obligations, gaming licence conditions, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for gee55's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided such interests are not overridden by your rights and interests.
• Consent: Where gee55 relies on consent as a legal basis — for example, for direct marketing communications — you may withdraw that consent at any time by contacting gee55 support or updating your account communication preferences.

5 Sharing of Personal Data

5.1 gee55 does not sell, rent, or trade your Personal Data to third parties for their own independent commercial purposes.

5.2 gee55 may share your Personal Data with the following categories of recipients, strictly to the extent necessary for the stated purpose:

• Payment Processors: Entities facilitating MYR transactions (including Touch n Go eWallet, Boost, and banking partners) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers engaged to perform identity and age verification as required under our gaming licence obligations.
• Game Content Providers: Licensed game studios and content providers whose games are made available on the gee55 platform may receive limited technical data necessary to operate their games.
• Regulatory and Law Enforcement Authorities: gee55 will disclose Personal Data to competent authorities where required by applicable law, court order, or regulatory direction.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and analytics vendors who process data on gee55's behalf under strict data processing agreements.

5.3 All Third-Party Service Providers engaged by gee55 are contractually required to process Personal Data solely in accordance with gee55's instructions and to maintain appropriate security measures.

6 Cookies and Tracking Technologies

6.1 gee55 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you access gee55.app.

6.2 The types of cookies used by gee55 include:

• Essential Cookies: Required for the platform to function correctly, including session management and security authentication. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings (e.g., language, currency display) to improve your experience on gee55.
• Analytics Cookies: Used to collect aggregated data about how Players interact with the gee55 platform, for the purpose of improving site performance and content.
• Marketing Cookies: Used to deliver relevant promotional content to Players based on their platform activity, where consent has been obtained.

6.3 You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the gee55 platform.

7 Data Retention

7.1 gee55 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations.

7.2 In particular, gee55 is required to retain transaction records, KYC documentation, and account activity logs for a minimum period as mandated by applicable gaming licence conditions and anti-money laundering regulations. This period is typically a minimum of five (5) years from the date of account closure or the last transaction, whichever is later.

7.3 Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with gee55's internal data management procedures.

8 Data Security

8.1 gee55 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption, access controls, firewalls, and regular security assessments.

8.2 Notwithstanding the above, no method of electronic transmission or storage is completely secure. gee55 cannot guarantee absolute security of your Personal Data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, gee55 will notify affected Players and relevant authorities in accordance with applicable legal requirements.

8.3 You are responsible for maintaining the confidentiality of your gee55 account login credentials. If you believe your account has been compromised, you must notify gee55 support immediately.

9 Your Rights

Subject to applicable law, you have the following rights in relation to your Personal Data held by gee55:

• Right of Access: You may request a copy of the Personal Data gee55 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete Personal Data in your gee55 account.
• Right to Erasure: You may request deletion of your Personal Data, subject to gee55's legal retention obligations.
• Right to Restriction: You may request that gee55 restrict the processing of your Personal Data in certain circumstances.
• Right to Object: You may object to the processing of your Personal Data where gee55 relies on legitimate interests as the legal basis.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact gee55 support via the live chat facility or by writing to the email address stated on the gee55 platform. gee55 will respond to all data rights requests within a reasonable timeframe and in any event within thirty (30) calendar days.

10 Children and Minors

The gee55 platform is strictly intended for individuals aged 21 years and above. gee55 does not knowingly collect Personal Data from individuals under the age of 21. If gee55 becomes aware that Personal Data has been collected from a minor, that account will be immediately closed and all associated data deleted in accordance with this Privacy Policy. If you believe a minor has registered on gee55, please contact support immediately.

11 Changes to This Policy

11.1 gee55 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Players via the email address associated with their gee55 account or by a prominent notice on the platform.

11.2 The date at the top of this Privacy Policy indicates when it was last revised. Continued use of the gee55 platform following any revision constitutes acceptance of the updated Privacy Policy.

12 Contact and Data Enquiries

If you have any questions, concerns, or requests in relation to this Privacy Policy or gee55's handling of your Personal Data, please contact the gee55 data team via:

• Live Chat: Available 24/7 through the gee55 platform (English-language support).
• Email: [email protected] — responses within 2 business days.

gee55 is committed to resolving all privacy-related enquiries promptly and in good faith.